Public transport authorities have to deal with a wide range of complex, challenging and sometimes contradictory issues, such as the ecological transition, safety, economic and social development and the public's new expectations in terms of mobility. As a key partner to local authorities, Keolis works with and for them to build efficient, tailored, sustainable and inclusive transport solutions.
Together, inventing mobility for communities
Building customised and sustainable multimodal mobility
Keolis is committed to making shared, sustainable mobility a lever to enhance the vitality of communities. Working closely with public transport authorities (PTAs), the Group harnesses its expertise to devise innovative, efficient and sustainable mobility solutions for each community, perfectly tailored to the needs of its citizens.
From trains, trams, buses and the metro to on-demand transport, transport for people with reduced mobility and autonomous shuttles, Keolis takes a multimodal approach by combining different modes of transport to provide smooth, simple mobility every day. And because an efficient transport solution is also an economically viable solution for the community, Keolis strives to use all the levers at its disposal to control costs and optimise revenue.
Keolis, a trusted partner of public transport authorities
Keolis believes in the values of dialogue, listening, co-construction, transparency and honouring commitments. The Group is committed to building long-term relationships of trust with public transport authorities. Its goal: to obtain collective buy-in to guarantee the performance and relevance of mobility propositions and services over the long term.
Keolis’ commitments to PTAs
Keolis is one of the world leaders in local mobility, with a human and differentiating approach to all its projects. Opting for Keolis means opting for a high service quality experience.
A considerate transport experience
Keolis considers each passenger to be unique. The ambition is to provide an individual passenger experience that is inclusive and accessible to all, including the most vulnerable members of the public.
Innovative digital solutions, simplified payment, on demand transport, transport for people with reduced mobility (TPRM), ensuring the infrastructure and signage are accessible, a suitable pricing policy, personalised support: the Group pulls out all the stops to simplify journeys and provide everyone with the freedom to travel.
A controlled transport experience
Keolis sets the bar high for operational excellence. With its expertise and know-how, it guarantees a seamless passenger experience. And because reliability relies on effective infrastructure, the Group pays particular attention to its maintenance.
Rolling stock, infrastructure, IT systems, technical buildings: to optimise the availability and performance of local authority property in the long term, Keolis has developed unique expertise in asset management.
This expertise is applied to support PTAs in their investment and modernisation strategy, the definition of their preventive and predictive maintenance policy, and project management assistance. The end result: a high-quality, punctual, reliable and efficient service that attracts customers and generates loyalty, while keeping costs under control.
A bespoke transport experience
Thanks to a multimodal approach to mobility, Keolis designs and implements solutions tailored to the needs of each community: mass transit systems to serve the densest areas, combined with flexible and agile systems in less populated areas.
Keolis experts use a unique methodology to provide a relevant and innovative service offer. Known as Neolis, this approach provides a better understanding of the specific characteristics and changes in each community, as well as new habits.
A reliable and safe transport experience
Safety is an absolute priority for Keolis. The Group is committed to protecting its passengers and employees on a day-to-day basis across all its networks. It is guided by a single objective: zero at-fault accidents. The Group strives on all fronts to make transport a safe place: signage, safety management guidelines, procedures, training, local action plans, security teams, local partnerships, etc.
An innovative transport experience
Innovation is part of Keolis' DNA. The Group innovates to deploy safe and sustainable mobility and rise to the challenges of public transport authorities. With its Centre of Excellence for metro and light rail systems, predictive maintenance, digital payment solutions, MaaS (Mobility as a Service) applications, adaptation of transport frequency to ridership, use of data and collective open innovation, Keolis can assert its position as a leader in transport innovation to ensure ever more efficient, connected and attractive mobility.
A low carbon transport experience
Keolis offers low-carbon mobility solutions to support the energy and environmental transition policies of local public transport authorities. Drawing on its expertise in diesel alternatives, the Group assists PTAs in their decision-making process to choose the best energy sources, technologies and partners, depending on their specific needs and financial resources (buses running on compressed natural gas or hydrogen, electric transport modes, soft mobility, etc.).
Contributing to the vitality of communities
By facilitating everyday travel and connections between city centres and suburbs, Keolis contributes to regional development, economic vitality and regional planning.
The Group also contributes to local and permanent jobs. As a major employer in many regions, Keolis builds ties with official and non-governmental local employment organisations. These partners can pinpoint the candidates interested in pursuing a career in a transport related function and offer attractive and long-lasting career prospects to people who live in the region.
